Legal

Personal injury firm, competitive Southeast market

Invisible → recommended in 90 days

3.2

before

7.1

after
-
90
days
Scope
20 prompts · 4 engines · [market withheld] · protocol v1.0 · re-scored on identical prompts
the situation

When a prospective client asked ChatGPT who to trust with a serious injury case in this market, the firm didn't appear — competitors and directories took every answer…

What we measured first

Findable 32%, zero non-branded recommendations, one engine confusing the firm with a similarly-named practice…

what we did

The gaps mapped to foundation and authority work — making the firm readable, understood, and corroborated by sources AI already trusts. (Phase-level by design; the sequence is our method.)

What changed

Re-scored on the same 20 prompts at day 90: recommended in 7 of 10 non-branded prompts, entity confusion resolved, AI-referral sessions now visible in the firm's own analytics.

"
ChatGPT recommended us.
"

Founding attorney, via partner agency

What this means for you

If AI can't find you, it's recommending someone else right now. The first step is simple: see where you stand. → Get your Trust Index